PART 1：DECISION MAKING AND COMPUTERIZED SUPPORT
Chapter 1 Management Support Systems：An Overview
Chapter 2 Decision Making，Systems，Modeling，and Support
PART 2：DECISION SUPPORT SYSTEMS
Chapter 3 Decision Support Systems：An Overview
Chapter 4 Data Management：Warehousing，Access and Visualization
Chapter 5 Modeling and Analysis
Chapter 6 Knowledge－based Decision Support and Artificial Intelligence
Chapler 7 User Interface and Decision Visualization Applications
Chapter 8 Constructing a Decision Support System and DSS Research
PART 3：COLLABORATION，COMMUNICATION，AND ENTERPRISE SUPPORT SYSTEMS
Chapter 9 Networked Decision Support：The Internet，Intranets，and Collaborative Technologies
Chapter 10 Group Decision Support Systems
Chapter 11 Executive Information and Support Systems
PART 4：FUNDAMENTALS OF EXPERT SYSTEMS AND INTELLIGENT SYSTEMS
Chapter 12 Fundamentals of Expert Systems
Chapter 13 Knowledge Acquisition and Vaidation
Chapter 14 Knowledge Representation
Chapter 15 Inferences，Explanations，and Uncertainty
Chapter 16 Building Expert Systems：Process and Tools
PART 5 CUTTING-EDGE DECISION SUPPORT TECHNOLOGIES
Chapter 17 Neural Computing：The Basics
Chapter 18 Neural Computing Applications，Genetic Algorithms，Fuzzy Logic，and Hybrid Intelligent Systems
Chapter 19 Intelligent Agents and Creativity
Chapter 20 Implementing and Integrating Management Support Systems
Chapter 21 Organizational and Societal Impacts of Management Support Systems
APPENDIX A：STUDENT PROJECT：Frazee Painti，Inc．：An Example of a Student-Developed DSS
GLOSSARY
INDEX
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