In most organizations, errors, although common and unavoidable, are rarely thoroughly examined. Peers may be reluctant to talk about the mistakes one of them has made, whereas superiors prefer to discuss the mistakes of their subordinates with them in private. Based on interviews with over 360 managers from a range of sectors about how they deal with error, the authors of this innovative and unique book present a framework of "open error management" and demonstrate its benefits via dramatic case studies from the aviation industry. Including compelling case studies from international aviation companies, the result is an innovative and unique approach to analyzing business strategy.
發表於2024-11-22
Confronting Mistakes 2024 pdf epub mobi 電子書 下載
圖書標籤: 管理 航空業 管理藝術 直麵錯誤 商業
Confronting Mistakes 2024 pdf epub mobi 電子書 下載