Anytime, Anywhere 2024 pdf epub mobi 電子書 下載


Anytime, Anywhere

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Lessons from a dozen market leaders who have mastered the game of multi-channel service. In Anytime, Anywhere , Robert Spector showcases the pioneering efforts of a dozen companies who are now increasing market share by combining the best of both physical and virtual worlds. From Wells Fargo to Powell's Books to the San Francisco Giants, companies in every industry are discovering that "seamless service"--integrating all elements of the customer experience with consistent messages and execution--offers a competitive edge that technology alone can never achieve. Packed with practical advice and colorful, in-depth stories from the front lines, Anytime, Anywhere shows any business how to meet, and exceed, the expectations of customers through all points of contact.

Anytime, Anywhere 2024 pdf epub mobi 電子書 下載

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發表於2024-11-12

Anytime, Anywhere 2024 pdf epub mobi 電子書 下載

Anytime, Anywhere 2024 pdf epub mobi 電子書 下載

Anytime, Anywhere 2024 pdf epub mobi 電子書 下載



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出版者:PERSEUS
作者:Spector, Robert
出品人:
頁數:304
譯者:
出版時間:2002-12
價格:166.00元
裝幀:
isbn號碼:9780738208039
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