BE OUR GUEST 2025 pdf epub mobi 电子书

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发表于2025-01-08

BE OUR GUEST 2025 pdf epub mobi 电子书

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出版者:Disney Editions

作者:Disney Institute

出品人:

页数:208

译者:

出版时间:2003-06-01

价格:USD 10.95

装帧:Paperback

isbn号码:9780786853946

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BE OUR GUEST 2025 pdf epub mobi 电子书图书描述

Whether they are called clients, customers, constituents, or, in Disney-speak, guests, all organizations must best serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterman profiled Walt Disney World Resort in their groundbreaking book In Search of Excellence, the most popular resort destination in the world enjoyed a reputation as a company that sets the benchmark for best business practices. Be Our Guest outlines proven Disney principles and processes for helping your organization focus its vision and align its people and infrastructure into a cohesive strategy that delivers on the promise of exceptional customer service.

BE OUR GUEST 2025 pdf epub mobi 电子书

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