Relational Enterprise 2025 pdf epub mobi 电子书


Relational Enterprise

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发表于2025-04-01

Relational Enterprise 2025 pdf epub mobi 电子书

Relational Enterprise 2025 pdf epub mobi 电子书

Relational Enterprise 2025 pdf epub mobi 电子书



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出版者:AMACOM
作者:Carlton-Cooper, Kenneth
出品人:
页数:272
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出版时间:2001-12
价格:$ 33.84
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isbn号码:9780814406694
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Relational Enterprise 2025 pdf epub mobi 电子书 图书描述

"Thanks to recent technologies, companies have made great strides in customer relationship management (CRM). But now they're realizing that CRM is only part of the picture. To be fully successful, an organization must be fully relational - managing contacts with employees, sales reps, vendors, partners, and even competitors. A new enterprise model is on the horizon, and this ground-breaking book leads the way. "The Relational Enterprise" shows how to integrate people, processes, structure, and technology into a single focused system capable of greater gains than ever before. It explains how to turn every contact into a potential buyer or de facto salesperson, thus enabling a company to sell up and down the customer and supplier chains. Readers will learn how to unify current programs and systems into a cohesive whole that unleashes the tremendous power now hidden in stand-alone efforts. Based on in-depth field research by the author's firm and by PeopleSoft, "The Relational Enterprise" helps forward-thinking businesses reinvent service. It provides a system that truly permits every organization to maximize the lifetime value and profitability of its customers".

Relational Enterprise 2025 pdf epub mobi 电子书

Relational Enterprise 2025 pdf epub mobi 电子书
想要找书就要到 本本书屋
立刻按 ctrl+D收藏本页
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