Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don''t Feel Like It!.

出版者:McGraw-Hill

作者:Gee, Jeff/ Gee, Val

页数:120

出版时间:1999-07-01

价格:127.1

装帧:Pap

isbn号码:9780070248175

Unlike other customer service books, Jeff and Valerie Gee＇s concise motivational book is written both for executives and managers, but for the millions of front-line workers who serve customers direct