Includes established theories and cutting-edge developments.

Presents the work of an international group of experts.

Presents the nature, origin, implications, an future course of major unresolved issues in the area.

Handbook of Psychology: Preface (I. Weiner).

Contributors.

1. Stability and Change in Industrial and Organizational Psychology (W. C. Borman, et al.).

PART ONE. PERSONNEL PSYCHOLOGY.

2. Job and Work Analysis (P. R. Sackett & R. M. Laczo).

3. Job Performance (S. J. Motowidlo).

4. Recruitment Research in the 21st Century (S. L. Rynes & D. M. Cable).

5. Personnel Selection and Employee Performance (N. Schmitt, et al.).

6. Intelligence and the Workplace (F. Drasgow).

7. Use of Personality Variables in Work Settings (L. M. Hough & A. Furnham).

8. Perspectives on Training and Development (K. Kraiger).

9. Strategic I/O Psychology and the Role of Utility Analysis Models (J. W. Boudreau & P. M. Ramstad).

PART TWO. ORGANIZATIONAL PSYCHOLOGY.

10. Motivation (T. R. Mitchell & D. Daniels).

11. Job Attitudes (C. L. Hulin & T. A. Judge).

12. Leadership Mod els, Methods and Applications (B. L. Avolio, et al.).

13. Theories and Practices of Organizational Development (J. R. Austin & J. M. Bartunek).

14. Work Groups and Teams in Organizations (S. W. J. Kozlowski & B. S. Bell).

15. Customer Service Behavior (A. M. Ryan & R. E. Ployhart).

PART THREE. THE WORK ENVIRONMENT.

16. Changes in Workers, Work and Organizations (W. F. Cascio).

17. Work Design (F. P. Morgeson & M. A. Campion).

18. Stress in Organizations (S. Sonnentag & M. Frese).

19. Judgment and Decision Making (T. Connolly & L. Ord??).

20. Career Dynamics (J. H. Greenhaus).

21. Human Factors and Ergonomics (W. C. Howell).

22. Organizational Culture and Climate (C. Ostroff, et al.).

23. Diversity in Organizations (C. P. Alderfer & A. D. Sims).

Author Index.

Subject Index.