Experience Design 2024 pdf epub mobi 电子书


Experience Design

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发表于2024-12-23

Experience Design 2024 pdf epub mobi 电子书

Experience Design 2024 pdf epub mobi 电子书

Experience Design 2024 pdf epub mobi 电子书



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出版者:John Wiley & Sons
作者:Patrick Newbery
出品人:
页数:240
译者:
出版时间:2013-10-8
价格:GBP 24.99
装帧:Paperback
isbn号码:9781118609637
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图书标签: 用户体验  ExperienceDesign   


Experience Design 2024 pdf epub mobi 电子书 图书描述

Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, tools, and processes that are required to enable design to make a difference. Experience Design bridges the gap between business and design, explaining how the quality of customer experience is the key to unlocking greater engagement and higher customer lifetime value. The book teaches businesses how to think about design as a process, and how this process can be used to create a better quality of experience across the entire customer journey. Experience Design also serves as a reference tool for both designers and business leaders to help teams collaborate more effectively and to help keep focus on the quality of the experiences that are put in front of customers. Explains how to use experience-centric design for better customer engagement Offers a framework for thinking and talking about "experience design," from a company and customer perspective Authors Patrick Newbery and Kevin Farnham are Chief Strategy Officer and CEO of Method respectively, a design company that solves business challenges through design thinking to create products, services, and experiences Improve the quality of the experiences customers have with your company and watch engagement soar.

Experience Design 2024 pdf epub mobi 电子书

Experience Design 2024 pdf epub mobi 电子书
想要找书就要到 本本书屋
立刻按 ctrl+D收藏本页
你会得到大惊喜!!

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frameworks and tools : brand , product/service , customer journey

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frameworks and tools : brand , product/service , customer journey

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frameworks and tools : brand , product/service , customer journey

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frameworks and tools : brand , product/service , customer journey

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frameworks and tools : brand , product/service , customer journey

Experience Design 2024 pdf epub mobi 电子书


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