Designing the Customer-Centric Organization 2024 pdf epub mobi 电子书

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发表于2024-11-30

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出版者:John Wiley & Sons Inc

作者:Galbraith, Jay R.

出品人:

页数:208

译者:

出版时间:2005-4

价格:325.00元

装帧:HRD

isbn号码:9780787979195

丛书系列:

图书标签: 营销管理

Designing the Customer-Centric Organization 2024 pdf epub mobi 电子书图书描述

Designing the Customer-Centric Organization offers today???s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written by Jay Galbraith (the foremost expert in the field of organizational design), this important book includes a tool that will help determine how customer-centric an organization is- light-level, medium-level, complete-level, or high-level- and it shows how to ascertain the appropriate level for a particular institution. Once the groundwork has been established, the author offers guidance for the process of implementing a customer-centric system throughout an organization. Designing the Customer-Centric Organization includes vital information about structure, management processes, reward and management systems, and people practices.

Designing the Customer-Centric Organization 2024 pdf epub mobi 电子书

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