This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.
發表於2025-01-02
Service Support 2025 pdf epub mobi 電子書 下載
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Service Support 2025 pdf epub mobi 電子書 下載