Shadid is Lebanese American, born in Oklahoma, and he has a fluency in Arabic and an understanding of Arab culture that give him a rare access to and a great empathy for the people whose stories he tells. Beginning in the days leading up to the American invasion and closing with an epilogue on the January 2005 elections, he talks with Iraqis from a wide range of stations, from educated Baghdad professionals who look back on the country's golden days in the 1970s to a sullen, terrified group of Iraqi policemen in the Sunni Triangle, shunned as collaborators for taking jobs with the Americans to feed their families. (Perhaps his most telling and characteristic moment is when he trails behind an American patrol, recording the often hostile Iraqi comments that the soldiers themselves can't understand.) He takes the ground view and gives his witnesses the particularity they deserve, but the various voices share an exhaustion with a country that has seen nothing but war for 30 years and a frustration with a liberator that has not fulfilled its promises of prosperity and order. It's a despairing but eye-opening account, told with an understanding of the Iraqi people--hospitable, proud, and often desperate--that, were it more common, might have led to a different outcome than the one he describes.