Delivering Satisfaction and Service Quality 2024 pdf epub mobi 电子书
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发表于2024-11-25
Delivering Satisfaction and Service Quality 2024 pdf epub mobi 电子书
Delivering Satisfaction and Service Quality 2024 pdf epub mobi 电子书
Delivering Satisfaction and Service Quality 2024 pdf epub mobi 电子书
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出版者:Amer Library Assn
作者:Hernon, Peter/ Whitman, John R.
出品人:
页数:160
译者:
出版时间:2000-10
价格:$ 50.85
装帧:Pap
isbn号码:9780838907894
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Delivering Satisfaction and Service Quality 2024 pdf epub mobi 电子书 图书描述
A step-by-step process for identifying needs, improving service quality, evaluating customer satisfaction, and implementing a service plan that keeps patrons in the library.
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