In a training program that promises to make any library staff member--regardless of education or experience--comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail: - 14 core competencies designed to foster consistent service- Hands-on activities and exercises--online, face-to-face, collaborative and solo- Learning activities that take the end-users' perspective- Tools for developing a curriculum
發表於2025-03-12
Virtual Reference Training 2025 pdf epub mobi 電子書 下載
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Virtual Reference Training 2025 pdf epub mobi 電子書 下載