Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff.

Key Features:

follows the popular Five-Minute Veterinary Consult structured format

consistency of presentation makes for easy information retrieval

focus is on practical rather than theoretical solutions for veterinary practice

issues

Provides examples within relevant topics

Sections include:

The veterinary marketplace

Client relationship management<br Communications

Financial management

Cash management

Human resources

Marketing management

Operations management

Administrative management

?Practice safety

Legal Issues

Planning & Decision-making

Facility management, design and construction

Plus, appendices, list of abbreviations, glossary, and more!