Telephone Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
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发表于2024-11-23
Telephone Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
Telephone Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
Telephone Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
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出版者:Iuniverse Inc
作者:Leebov, Wendy
出品人:
页数:64
译者:
出版时间:2003-6
价格:$ 14.63
装帧:Pap
isbn号码:9780595283637
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Telephone Skills for Professionals in Health Care 2024 pdf epub mobi 电子书 图书描述
This practical booklet helps healthcare employees who interact with patients and other customers on the phone to develop a strong customer orientation and the behaviors that demonstrate excellent customer service toward patients, physicians, coworkers and other customers. It includes scripts, self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept at handling their phone interactions.
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Telephone Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
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