This book is a must-have guide for all employment service providers seeking to foster strong partnerships with employers and start people with disabilities on the path to a rewarding career. Filled with helpful case studies and examples, this invaluable resource gives you specific perspectives, guidelines and strategies for- understanding what employers want and expect from employment service providers- getting to know both job seekers and employers- matching job seeker characteristics with employer needs- marketing proactively to businesses- communicating with respect for diverse cultures, beliefs, and values- finding hidden job opportunities by customizing service to employers- improving job retention and promoting career advancement- making employment service programs more customer-oriented, convenient, and understandable to employersIdeal for employment services practitioners and administrators, funding entities, policy makers, researchers, advocates, and job seekers, Working Relationships gives you a comprehensive picture of what employers need and want.