Based on two of the most widely recognized software development models, CMM[registered] (capability maturity model)/CMM[registered] (capability maturity model Integration), this unique new resource offers professionals practical "how to" guidance on software process improvement. The book provides clear implementation steps that are designed to have a highly positive impact on even the most challenging projects. It reveals the most common problem areas that effect projects and processes, and offers specific advice on how to overcome these pitfalls. Professionals learn how to assess the strengths and weaknesses of their organization and their specific projects, and discover the most effective ways to address the critical areas that need attention. CD-ROM Included! Downloadable templates can be customized for an organization to help practitioners introduce new, efficient and effective processes for their organization. The disc also includes training slides that provide a highly effective tool to help team members and upper management understand the benefits of process improvement.