Tribal Warfare in Organizations

出版者:Harpercollins

作者:Neuhauser, Peg C.

页数:240

出版时间:1990-6

价格:150.00元

装帧:Pap

isbn号码:9780887304446

When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare -- those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations. Understanding how to recognize and deal with tribal conflict becomes extremely important for company survival and growth. Peg Neuhauser shows how to bridge the gap between factions that inevitably arise in organizations -- and lessen tribal warfare, lower employee stress, improve managerial effectiveness and promote higher productivity.