The Concierge

出版者:John Wiley & Sons Inc

作者:Bryson, McDowell/ Ziminski, Adele

页数:256

出版时间:1992-7

价格:716.00元

装帧:Pap

isbn号码:9780471528937

Of all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perform them.