Revolutionize Your Customer Experience 2024 pdf epub mobi 电子书
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发表于2024-09-19
Revolutionize Your Customer Experience 2024 pdf epub mobi 电子书
Revolutionize Your Customer Experience 2024 pdf epub mobi 电子书
Revolutionize Your Customer Experience 2024 pdf epub mobi 电子书
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出版者:AIAA
作者:Colin Shaw
出品人:
页数:242
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出版时间:2004-12-1
价格:GBP 41.00
装帧:Hardcover
isbn号码:9781403936035
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Revolutionize Your Customer Experience 2024 pdf epub mobi 电子书 图书描述
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.
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