Service Quality 2024 pdf epub mobi 電子書 下載


Service Quality

簡體網頁||繁體網頁

Service Quality pdf epub mobi 著者簡介


Service Quality pdf epub mobi 圖書描述

'An excellent book aimed at researchers interested in the field of service quality, and as such deals with conceptual and empirical researches based on different service quality perspectives (marketing, operations management, and organisational studies)' - Managing Service Quality The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. Scholars and researchers in a number of disciplines, including marketing, human resources I//O psychology, sociology, and consumer behavior, have all made substantial contributions to understanding what service is, how service and service delivery quality are experienced by customers, and the role of employees and their organizations in service delivery. Service Quality: Research Perspectives presents a comprehensive overview and analysis of the field and its research, including its growth, emerging trends, and debates. Authors Benjamin Schneider and Susan S White cover the diverse conceptual and empirical approaches that characterize thinking and research on service quality, especially service delivery.It introduces the concept of service and the important ways service production can differ from goods production. It also presents a history of the concept of product quality and the emergence of concern for service quality.

Service Quality 2024 pdf epub mobi 電子書 下載

Service Quality pdf epub mobi 圖書目錄




點擊這裡下載
    


想要找書就要到 本本書屋
立刻按 ctrl+D收藏本頁
你會得到大驚喜!!

發表於2024-11-07

Service Quality 2024 pdf epub mobi 電子書 下載

Service Quality 2024 pdf epub mobi 電子書 下載

Service Quality 2024 pdf epub mobi 電子書 下載



喜欢 Service Quality 電子書 的读者还喜欢


Service Quality pdf epub mobi 讀後感

評分

評分

評分

評分

評分

類似圖書 點擊查看全場最低價
出版者:Sage Pubns
作者:Schneider, Benjamin/ White, Susan S.
出品人:
頁數:200
譯者:
出版時間:2003-11
價格:$ 72.32
裝幀:Pap
isbn號碼:9780761921479
叢書系列:

圖書標籤:  


Service Quality 2024 pdf epub mobi 電子書 下載
想要找書就要到 本本書屋
立刻按 ctrl+D收藏本頁
你會得到大驚喜!!

Service Quality pdf epub mobi 用戶評價

評分

評分

評分

評分

評分

Service Quality 2024 pdf epub mobi 電子書 下載


分享鏈接





相關圖書




本站所有內容均為互聯網搜索引擎提供的公開搜索信息,本站不存儲任何數據與內容,任何內容與數據均與本站無關,如有需要請聯繫相關搜索引擎包括但不限於百度google,bing,sogou

友情鏈接

© 2024 onlinetoolsland.com All Rights Reserved. 本本書屋 版權所有