发表于2025-02-10
Hospitality Supervisor's Survival Kit 2025 pdf epub mobi 电子书
图书标签:
For courses introductory courses in Hospitality Management and Human Resource Management. This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. The book is well grounded in theory, yet practical, providing many scenarios, case studies, and role-plays.
Hospitality Supervisor's Survival Kit 2025 pdf epub mobi 电子书