The World of Customer Service 2024 pdf epub mobi 电子书
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发表于2024-11-30
The World of Customer Service 2024 pdf epub mobi 电子书
The World of Customer Service 2024 pdf epub mobi 电子书
The World of Customer Service 2024 pdf epub mobi 电子书
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The World of Customer Service 2024 pdf epub mobi 电子书 图书描述
For continued customer loyalty, every member of an organization needs to be involved in delivering excellent customer service. "The World of Customer Service, 2/e" teaches exemplary customer service tactics used by professionals in all types of organizations. Reflecting current concepts and tips, this practical text focuses on strategies for reaching company goals, dealing with problems and complaints, winning back customers, and creating loyal customers. It emphasizes the importance of effective communication and collaboration techniques with a wide range of customer-focused activities.
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