Realizing how and why you're drawn to a profession can greatly enhance your ability to perform your job. Here's an informal, easy way to assess both the personal and practical issues at work in any human service career. Through familiar scenarios, field-tested exercises, and useful checklists, learn how to be more effective in: -- addressing personal motives and goals-- being more sensitive to those who receive services-- discovering fundamental values for human services-- developing effective relationships with consumers, colleagues, supervisors, and professionals from other agencies-- planning for professional development-- identifying long-term professional goalsLike the first edition, this edition focuses on the service provider rather than on the recipient. New material, however, includes a discussion of changes in the human services field since the late 1980s and information on working with older adults, people with terminal illnesses, people with AIDS, and victims of crime and domestic violence