Customer Service In The Information Age 2024 pdf epub mobi 电子书

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发表于2024-09-29

Customer Service In The Information Age 2024 pdf epub mobi 电子书

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出版者:Course Technology Ptr

作者:HABERER

出品人:

页数:120

译者:

出版时间:2004-6

价格:$ 15.76

装帧:Pap

isbn号码:9780619259099

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Customer Service In The Information Age 2024 pdf epub mobi 电子书图书描述

Customer service has changed dramatically over the past few decades. New technology has given customer service personnel more options for reaching customers, even as it has given consumers easier access to data and information. CUSTOMER SERVICE IN THE INFORMATION AGE explains how businesses can still provide great customer service with a personal touch--whether it is through e-mail, the telephone, or a company Web site. The tips presented in this book will give organizations concrete suggestions for how to use the technological options available today to elevate their customer service to the next level and build relationships that will result in loyal and satisfied customers.

Customer Service In The Information Age 2024 pdf epub mobi 电子书

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