发表于2024-11-10
Total Quality Management 2024 pdf epub mobi 电子书
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"Total Quality Management" focuses on the problems and potentials of the healthcare delivery system in Africa and how the Total Quality Management strategy is the most appropriate approach towards improving the quality of services rendered. It outlines Total Quality Management philosophy, goals and objectives as put forward by gurus such as Edward Demming, Joseph Juran and Philip Crosby, as well as quality improvement techniques and tools, organizational structures and quality improvement processes.
Total Quality Management 2024 pdf epub mobi 电子书