Five Star Service, One Star Budget 2024 pdf epub mobi 電子書 下載


Five Star Service, One Star Budget

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This is the book that will show you how to ensure customers are raving about your products and services and come back for more. During years of extensive research, Michael Heppell has proven that the best customer service experiences cost little if anything at all. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers. Five Star Service on a One Star Budget is another easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. His first book is a global besteller and continues to sell well around the world. Now he's switched his focus to helping everyone achieve service excellence with the minimum of investment. Whether it's studying the Disney parking system or enrolling students at college; going behind the scenes in the world's top hotels or becoming the office hero, Five Star Service on a One Star Budget will show you how to wow your customers, colleagues and cohorts and it won't break the budget! The book comprises 50 small chapters with lots of anecdotes, easy to use information and fun ideas. With a goal that there should be something for everyone, something that you can use immediately, which will have an impact on your life, an impact on your customers lives and an impact on the success of your organisation.

Five Star Service, One Star Budget 2024 pdf epub mobi 電子書 下載

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發表於2024-11-16

Five Star Service, One Star Budget 2024 pdf epub mobi 電子書 下載

Five Star Service, One Star Budget 2024 pdf epub mobi 電子書 下載

Five Star Service, One Star Budget 2024 pdf epub mobi 電子書 下載



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出版者:Trans-Atlantic Pubns
作者:Michael Heppell
出品人:
頁數:144
譯者:
出版時間:2009-1
價格:135.00元
裝幀:Pap
isbn號碼:9780273707929
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Five Star Service, One Star Budget 2024 pdf epub mobi 電子書 下載
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