This key study examines the dialectic relationship between social inequality and change in the newly democratic South Africa through the lens of paid domestic labour. The complexities of this institution provide an in-depth analysis of the tension between the race, and gender priorities of South Africa's new democracy, and the lived realities of the majority of its population. Because paid domestic work remains the largest sector of employment for women in South Africa, it is critical to situating the scope of social change in this emergent democracy. This book presents the first comprehensive study of paid domestic labour since South Africa's 1994 post-apartheid transition. Drawing upon eighty-five interviews with domestic workers, employers, Parliamentarians, community activists and organizational leaders, this research offers diverse perspectives on the race, class and gender divides that remain integral to social relations in the context of national transition. In contrast, this study also details women's collective agency through the exploration of a critical social policy change, shaped by the activism of a new union of domestic workers. Drawing upon extensive fieldwork, this book, ideal for students of sociology, women's and gender studies, demonstrates that transformation of social relations remains one of the greatest obstacles to engendering democracy in South Africa.