Vicki Hollett is a graduate of Reading and Essex Universities in the UK, and now lives and teaches Business English in the USA. She has also taught in Japan and Algeria and run numerous workshops for teachers in Europe, the Far East, and South America.

* Retain the organization and key features of the original editions, including the systematic coverage of basic language structures and skills, combining these with new contexts, exercises, listening material, and communication activities using North American English.

* Include new contexts focusing on a wide range of international organizations and individuals, providing up-to-date content and a less Anglo-centric approach.

* Feature completely new audio recordings with predominantly North American voices, but include a wide range of non-native accents.

* Updated Teachers Books and Workbooks, plus an interactive MutliROM, providing a flexible package for blended learning solutions, including grammar, vocabulary, expressions, and extra listening practice.