This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case studies, it also reviews the implementation of a variety of quality management programmes in a range of organizational contexts, including manufacturing, higher education, health care, policing and retailing.
發表於2024-11-25
Understanding and Implementing Quality 2024 pdf epub mobi 電子書 下載
圖書標籤:
Understanding and Implementing Quality 2024 pdf epub mobi 電子書 下載