Dealing with Difficult People - Creating Success series 2024 pdf epub mobi 電子書 下載


Dealing with Difficult People - Creating Success series

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Dealing with Difficult People - Creating Success series pdf epub mobi 著者簡介

Roy Lilley is a well-known a well know author who writes regularly in the nation press and magazines and commentates regularly for TV and Radio. He is a former NHS Trust Chairman and has written over 25 books on health, management and social issues.


Dealing with Difficult People - Creating Success series pdf epub mobi 圖書描述

Dealing with difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However by understanding difficult people and the things they do, the problematic situations and awkward issues can be resolved.

Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. Roy Lilley covers every angle including: recognizing the seven types of difficult person, what conflict is and how to handle it, handling aggressive people, motivating lazy colleagues, dealing with difficult customers and handling complaints.

A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.

Dealing with Difficult People - Creating Success series 2024 pdf epub mobi 電子書 下載

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發表於2024-12-25

Dealing with Difficult People - Creating Success series 2024 pdf epub mobi 電子書 下載

Dealing with Difficult People - Creating Success series 2024 pdf epub mobi 電子書 下載

Dealing with Difficult People - Creating Success series 2024 pdf epub mobi 電子書 下載



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出版者:Kogan Page Ltd
作者:Roy LILLEY
出品人:
頁數:160
譯者:
出版時間:201001
價格:£9.99
裝幀:Paperback, Dimensions 216 x 135 MM Language English
isbn號碼:9780749456603
叢書系列:

圖書標籤: RoyLilley  KoganPage   


Dealing with Difficult People - Creating Success series 2024 pdf epub mobi 電子書 下載
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Dealing with Difficult People - Creating Success series 2024 pdf epub mobi 電子書 下載


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