In 2005, Maimonides Hospital in Brooklyn, New York, unveiled a new state-of-the-art, multimillion-dollar cancer center. Determined to understand the whole spectrum of factors that determine what kind of medical care people receive in this country, bestselling author Julie Salamon spent one year tracking the progess of the center and getting to know the characters who make the hospital run. Located in a community where sixty-seven different languages are spoken, Maimonides is a case study for the particular kinds of concerns that arise in institutions that serve an increasingly multicultural American demographic. Granted astonishing access by the hospital higher-ups, Salamon followed the doctors, patients, administrators, nurses, ambulance drivers, cooks, and cleaning staff. She explored not just the action on the ground but also the financial, ethical, technological, socioloical, and cultural matters that the hospital commuity encounters every day.Drawing on her skills as interviewer,