Dancing with the Customer 2024 pdf epub mobi 电子书

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发表于2024-11-28

Dancing with the Customer 2024 pdf epub mobi 电子书

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出版者:

作者:Dorrian, Paul

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页数:199

译者:

出版时间:

价格:$ 16.89

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isbn号码:9781415200322

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Dancing with the Customer 2024 pdf epub mobi 电子书图书描述

This easy-to-read book provides guidelines for the creation of service and market supremacy by using customer service as a strategic tool.Among the 101 lessons covered are: *developing a competitive frame of mind*guidelines for executives and managers as to how this can be achieved*creating the proper service infrastructure*the practices necessary to create service supremacy*how employees should behave when interacting with customers.The book also provides fundamental reminders as to the importance of service as a strategic weapon. It is an invaluable aide to any business wishing to increase its market share and retain customer loyalty.

Dancing with the Customer 2024 pdf epub mobi 电子书

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