Every veterinary laboratory, whether it is a full-service commercial or institutional facility or a practitioner's office laboratory, can benefit from a quality assurance programme. A laboratory quality assurance programme has one overall objective - to provide confidence in the validity of the laboratory's test results and services. In turn, the laboratory's customers will have increased satisfaction with the quality of veterinary health care. This volume outlines the general components of quality assurance and allows for customisation of procedures by individual laboratories. Sections discuss quality goals and policies, quality of resources, evaluating new procedures, quality of operations, and quality considerations for point-of-care testing and office laboratories.
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