In less time than it takes to fly from LaGuardia to O'Hare, readers of Make Your Point will know exactly what to do to speak clearly and concisely anyplace, anytime. This is a wise and witty book everyone in business should read. At the core of the book is a powerful tool called THE DIAMOND. This gem will give readers a simple way to instantly organize their thoughts so they'll always be able to convey exactly what they mean. THE DIAMOND format will work whether the reader has to give a formal presentation, talk on a conference call, leave an important voicemail or is caught in an impromptu "elevator conversation" with the boss. Most books written about communication skills tend to be hard-to-digest, wordy manuals. Make Your Point stands above the rest because it's a quick read that's loaded with lots of user friendly ideas and numerous real-world anecdotes. If you need to improve your message or your delivery, this book is for you.