Advanced praise for "10 Steps to Success"- '.outstanding, insightful and very timely for the newer agent. It also serves as a reminder to the veteran agent as well. Your ideas are easily understood and should be accepted by those who read the book. This should help many " -David Carter, sales director, "Midland East American Family Insurance Group" Learn how to be a successful insurance agent with the simple techniques in "10 Steps to Success," Author Daniel S. Fowler utilizes his thirty years of experience in the insurance business to illustrate how to work smarter rather than harder toward building a successful insurance agency. Fowler's unique information applies to almost any business and will give you the tips you need to achieve your goals, including: UL LIBuilding relationships LIMarketing and business plans LIListening to yourself and your clients LIThe importance of good employees/UL "With 10 Steps to Success," Fowler shows you how to provide not only the service people expect, but also the service people don't expect.