Liz O’Brien serves as chair of the Communication/American Sign Language/Theater & Film Department at Phoenix College, one of the Maricopa Community Colleges. She earned a B.A. in communication from the University of Arizona in 1985 and an M.A in communication from the University of Maryland in 1989. She accepted her position on the communication faculty at Phoenix College in 1990 and continues to thrive on the interaction with her diverse, urban student population. She received her campus’ Distinguished Teaching Award in 2000, and has been honored with several NISOD awards for teaching excellence. Her creative outlets include producing and directing the Storybook Stagecoach, a Phoenix College performing troupe that brings storybooks to life on the stage for young audiences. Additionally, she is a professional watercolor artist. Liz lives in a historic home in Phoenix with her husband, two cats, a garden full of plants and a pond full of fish.

A Speaker's Resource: Listener-Centered Public Speaking embodies an innovative, classroom-proven technique for teaching public speaking that sets it apart from other texts and handbooks. The listener-centered approach— using a framework known as listenability—relies on two major principles: conversation and considerateness. Considerate speakers prepare and deliver their presentation from a listener-centered mindset and the heavy reliance on the conversational approach allows them to use their own voices as they do so. Using a student-friendly tone, lively examples, and practical advice, the handbook helps students develop successful speeches from the first week of class.