Automotive Service Management 2024 pdf epub mobi 电子书

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发表于2024-12-22

Automotive Service Management 2024 pdf epub mobi 电子书

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出版者:

作者:Rezin, Andrew

出品人:

页数:400

译者:

出版时间:2008-1

价格:$ 124.30

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isbn号码:9780131998636

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Automotive Service Management 2024 pdf epub mobi 电子书图书描述

For courses in Automotive Service Management. Unique in approach, this book provides a broad range of coverage--going from foundational principles for beginners to case studies and practical tips for veterans. It addresses 30 different topics that are essential skills for today's service managers--including customer relations, legal issues, safety, marketing and merchandising. Written in a conversational tone, each topic combines a base of the underlying management theory with real-world examples and case studies to engage the learner in applying these principles. Chapters include brief quizzes, key terms and chapter objectives designed to help readers learn the skills required to effectively supervise in the automotive service industry.

Automotive Service Management 2024 pdf epub mobi 电子书

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