The Book of Management Wisdom

出版者:Wiley

作者:Krass, Peter 编

页数:492

出版时间:2000-3-30

价格:USD 55.00

装帧:Hardcover

isbn号码:9780471354871

具体描述

Michael Eisner, Jack Welch, Henry Ford, Andrew Carnegie- imagine that you could consult at will with the world's greatest business managers, past and present, whenever you were faced with a crucial management decision. The Book of Management Wisdom lets you do just that. This unique resource offers insight into how these and scores of other legendary business managers have triumphed over the conflicts, challenges, and dilemmas that come with the territory. Never before have the deepest insights of such a large and diverse group of brilliant managers been collected into a single informative and inspiring volume.

The Book of Management Wisdom brings together the essays and speeches of more than fifty of the most successful business managers of all time and presents their ideas, tips, and management secrets in their own words. Drawing on their personal experiences, these world-class managers offer a range of practical advice, case studies, humorous anecdotes, and management philosophy. You'll hear from Sam Walton on creating a corporate culture, Lee Iacocca on his famous skip meetings, and Michael Dell on his "campaign of internal evangelism." Klaus Luft details what American CEOs can learn from German management; Harold Geneen describes the essential qualities of great managers; and Thomas Watson weighs in on what growth and change have taught us. These are just a few of the major figures who reveal fascinating details of their characters and personalities as they educate, enlighten, and entertain you with their often surprising views on the most compelling issues faced by managers in every corner of the business world.

For easy reference, these essays and speeches are organized into eight categories, each of which highlights a certain set of management tools and techniques and how to use them. These include essential qualities of great managers; productivity, empowerment, and conflict management; hiring, firing, and day-to-day management; the power of technology; lessons from around the world; evolution of the organization; bashing bureaucracy; and reengineering and transformation. Each essay is preceded by a brief introduction that places it in historical perspective and offers interesting and insightful information about the author's life and career. Highlighted passages call your attention to each author's most pithy, profound, or quirky ideas.

Offering timeless wisdom and practical advice from the most successful business managers ever, The Book of Management Wisdom is must reading for managers at every level, from the junior executive cubicle to the presidential suite.

Praise for The Book of Management Wisdom

"This book is worth referring to time and again for enduring truths that transcend the turbulence of the business landscape." -Warren Bennis, Distinguished Professor of Business Administration, University of Southern California,and coauthor, Co-Leaders: The Power of Great Partnerships

Pearls from The Book of Management Wisdom

"Dealing with conflicts lies at the heart of managing any business. As a result, confrontation facing issues about which there is disagreement can be avoided only at the manager's peril."-Andrew S. Grove

"Never hire your friends. I have made this mistake three times and had to fire all three. They are no longer my friends."-David Ogilvy

"It's absolutely essential to let your people express themselves. And that means letting them make mistakes. You've got to allow them to walk into your office and say, 'Boss, I blew it.' That's called growing."-Lee Iacocca

"For us, the issue wasn't whether people would waste time on the Internet, but whether they would use the Internet enough. Not to become completely familiar with a transformative business tool like the Internet is just foolish-especially when it's an integral part of your company's strategy and competitive advantage."- Michael Dell

"A society which values MBAs, lawyers, and financial wizards over engineers and product planners is moving in the wrong direction."-Akio Morita

用户评价

这本关于组织变革的厚重书籍，其结构之严谨和论证之充分，令人叹为观止。它成功地将宏大的战略转移叙事，拆解成了无数个可以执行的微小步骤。我过去总是对大规模的组织结构调整感到畏惧，总觉得那是一场注定要失败的“高层运动”，因为基层员工往往抵触变化。然而，这本书提供了一套详尽的“变革阻力分析模型”，它不仅识别了阻力源头，还提供了针对性的沟通工具和策略，用以预先稀释员工的焦虑感。最让我印象深刻的是关于“变革文化中的英雄塑造”这一节。作者指出，成功的变革往往不是由CEO一人推动的，而是需要发掘和提拔那些在变革初期就展现出积极行动力的“变革大使”。通过对这些内部榜样的宣传和激励，可以有效降低整体团队的学习成本和心理门槛。读完此书，我发现自己看待组织流程图的方式都变了，不再只关注线条和方框，而是开始关注线条之间的“情感张力”和“信息流动效率”。它不是一本轻松的读物，但其提供的深度洞察绝对值得投入的时间。

我最近翻阅的这本关于领导力的专著，给我的感觉是，它彻底颠覆了我对“权威”和“影响力”的传统认知。这本书的叙事风格非常大胆，它没有将领导者描绘成高高在上的决策者，反而更侧重于描绘“服务型领导”在实际操作中的挑战与回报。作者似乎是站在一个非常接地气的立场，描述了在一个快速变化的市场环境中，自上而下的命令链是如何失效的，以及建立信任和赋权文化的重要性。书中关于“冲突管理中的同理心运用”那一章，简直是教科书级别的示范。我特别喜欢它引述的那些关于“倾听的艺术”的论述，它强调了有效倾听不仅仅是安静地听，而是一个主动的、反馈驱动的过程，旨在理解对方叙述背后的情感结构。对于那些希望从“管理者”转型为真正“领导者”的人来说，这本书提供了一个非常清晰的路线图。它不是教你如何发号施令，而是教你如何通过智慧和人格魅力去引导人心，让团队自发地向着共同目标前进。那种感觉，就像是拿到了一张高难度解谜游戏的通关秘籍，但你需要自己去实践和领悟其中的精髓。

关于绩效评估体系的探讨，这本书绝对是市场上的一股清流。它没有被传统KPI的僵硬框架所束缚，而是大胆地提出了“持续反馈循环”的必要性。作者敏锐地指出了年度评估的弊端——滞后性、主观偏见和对短期行为的过度激励。书中详细介绍了一种被称为“优势聚焦评估法”的替代方案，这种方法着重于识别和放大员工最擅长的领域，而不是将过多精力放在弥补那些难以改变的弱点上。这种积极心理学在管理领域的应用，让我耳目一新。我特别喜欢书中对“360度反馈”的批判性分析，它没有全盘否定这种方法，而是细致地说明了如何在企业文化尚未成熟时，避免这种反馈工具沦为互相指责的工具。它提供了一套循序渐进的实施步骤，从构建心理安全感开始，逐步过渡到更深入的绩效对话。对于那些受够了每年例行公事般、却收效甚微的绩效面谈的管理者来说，这本书提供的是一个真正能激发员工潜能的实用框架。

这本书对构建高效率、高信任度团队的论述，简直是为现代远程办公和混合工作模式量身定做的宝典。作者清晰地阐述了，在物理距离拉大之后，组织的“社会资本”如何迅速流失，以及如何通过精心的“虚拟仪式”来重建这种联结。我发现，它对“信息透明度”的强调达到了一个令人警醒的程度。书中通过详尽的实验数据证明，在信息不透明的环境下，即使团队成员的个人能力再强，其整体产出也会被“不确定性焦虑”所拖累。书中关于“建立信任的微观行为”描述得尤为生动，比如如何通过快速响应的邮件、公开承认错误的小举动，来累积团队的信任余额。它不再停留在“要信任”的口号上，而是给出了“如何操作”的具体手册。看完此书，我立刻着手调整了我们团队的会议结构，增加了非正式的“签到”环节，这比任何复杂的项目管理软件都更有效地提升了团队的凝聚力和工作效率。这本书真正理解了，管理学最终还是关于如何有效地管理“关系”。

这部关于组织行为学的著作，简直是为那些在管理迷宫中摸索的同行们量身定做的指南。它并没有试图用那些华而不实的理论术语将人绕晕，而是深入浅出地剖析了人类在群体协作中所展现出的复杂性。我尤其欣赏作者对“动机”这一核心议题的处理方式。书中大量引用的案例，无论是跨国企业高管的决策失误，还是初创团队内部的冲突化解，都极其真实且引人深思。例如，关于“内驱力”和“外在激励”的权衡部分，作者没有简单地给出非黑即白的答案，而是提供了一个多维度的分析框架，让我能够将书中的理论模型立刻套用到我团队目前面临的激励困境中去检验。我发现，许多管理者习惯于过度依赖奖金和晋升来驱动员工，却忽视了被认可、自主权和目标感这些更深层次的需求。这本书的价值在于，它迫使你停下来，反思自己过去对“管理”这个词的定义是否过于狭隘和功利化。读完之后，我感觉自己对“人”的管理，而非“流程”的管理，有了更深刻的理解和更成熟的应对策略。它更像是一面镜子，照出了我们在管理实践中常常忽视的那些微妙的人性互动。