When Kristen, a high school teacher from Florida receives an urgent request to visit her sick, frail, and very much estranged grandfather, she takes a leave of absence and with great trepidation, embarks on a journey to upstate New York. Once she arrives at Lakeview Manor in the bone-chilling dark of night, Kristen abruptly has the feeling that she is not welcome. As she attempts to get to know her grandfather, she struggles between her strong dislike of him and an overwhelming curiosity as to the real reason why she has been summoned. After being taken in under the wings of the housekeeper and her grandfather's Amazon nurse, Kristen sees and hears things that can't be real-worst of all, she fears she is falling in love with a figment of her imagination-a ghost who prowls the manor's halls. Meanwhile, the down-to-earth and incredibly handsome physician who cares for her grandfather makes it known he would like to be her suitor, but her infatuation with the phantom keeps her disinterested. When her grandfather dies before she has a chance to follow through with his wishes, the two worlds she has been juggling soon collide, bringing her journey to a surprising conclusion.