For any organization that wants to raise the bar for service excellence, this book provides practical, hands-on guidance to help you quickly develop guidance to help you quickly develop customer service training. Dozens of field-tested exercises, games, activities, icebreakers, and assessment instruments help you teach employees the importance of customer service and improve their performance. *Also includes digital materials that are available via download.
發表於2024-11-20
Customer Service Training 2024 pdf epub mobi 電子書 下載
圖書標籤:
Customer Service Training 2024 pdf epub mobi 電子書 下載