Customer Relationship Management 2025 pdf epub mobi 电子书

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发表于2025-06-01

Customer Relationship Management 2025 pdf epub mobi 电子书

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出版者:McGraw-Hill Trade

作者:Kristin L AndersonCarol J Kerr

出品人:

页数:164

译者:

出版时间:2001-9

价格:124.00元

装帧:

isbn号码:9780071379540

丛书系列:

图书标签: 2014

Customer Relationship Management 2025 pdf epub mobi 电子书图书描述

This reader-friendly series is must read for all levels of managers All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations. As customer loyalty increasingly becomes a thing of the past, customer relationship management (CRM) has become one of today's hottest topics. Customer Relationship Management supplies easy-to-apply solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective, and how to create and manage both short- and long-term relationships.

Customer Relationship Management 2025 pdf epub mobi 电子书

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