Preface 13
1. Introduction 23
The Contextual Model of Learning
I. Before the Visit 35
2. The Personal Context 37
Identity-Related Motivations
3. The Sociocultural Context 64
Museums in Society
4. The Personal Context 82
Prior Experience, Interest, and Knowledge
II. During the Visit 101
5. The Physical Context 103
Exhibitions
6. The Physical Context 130
More than Exhibitions
7. The Sociocultural Context 146
In the Museum
8. The Interplay of Contexts 173
The Museum as Gestalt
III. After the Visit 195
9. The Museum Experience Remembered 197
10. Measuring the Learning Impact of Museums 218
IV. A Professional's Guide to the Museum Experience 247
11. Supporting the Museum Experience 249
Before, During, and After the Visit
V. Beyond the Visit 293
12. The Twenty-First-Century Museum 295
Appendix 319
Notes 327
References 376
Index 407
About the Authors 415
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