Scott McKain's experience as vice chairman of a rapidly growing $100 million organization, and his client relationships with the world's leading organizations, have convinced him that there is a stunning difference between what customers want and what most organizations offer. This widening gulf creates dissatisfaction, distrust, and-worst of all for any business-disloyalty.
What customers really want today is a superior client experience. Sure, they want good service, a good product, and a good price. But what creates client loyalty is the connection created by organizations through the use of these elements along with personalization, differentiation, and emotion.
length: (cm)23.9 width:(cm)16.1
發表於2025-01-30
What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 2025 pdf epub mobi 電子書 下載
客戶像女人一樣,聽聽Spices Girl Wana Be。 你就知道要發現客戶真正的需求是多麼的簡單和睏難。
評分客戶像女人一樣,聽聽Spices Girl Wana Be。 你就知道要發現客戶真正的需求是多麼的簡單和睏難。
評分客戶像女人一樣,聽聽Spices Girl Wana Be。 你就知道要發現客戶真正的需求是多麼的簡單和睏難。
評分客戶像女人一樣,聽聽Spices Girl Wana Be。 你就知道要發現客戶真正的需求是多麼的簡單和睏難。
評分客戶像女人一樣,聽聽Spices Girl Wana Be。 你就知道要發現客戶真正的需求是多麼的簡單和睏難。
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評分個人認為非常不錯的書
評分個人認為非常不錯的書
評分個人認為非常不錯的書
What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients 2025 pdf epub mobi 電子書 下載