Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager's natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.
發表於2024-12-28
Employee Management and Customer Service in the Retail Industry 2024 pdf epub mobi 電子書 下載
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Employee Management and Customer Service in the Retail Industry 2024 pdf epub mobi 電子書 下載