Crossing the Quality Chasm

出版者:National Academies Press

作者:Committee on Quality of Health Care in America

页数:360

出版时间:2001-7-18

价格:USD 49.95

装帧:Hardcover

isbn号码:9780309072809

具体描述

This is the second in a series of publications from the Institute of Medicine's Quality of Health Care in America project. Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. "Crossing the Quality Chasm" makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: a set of performance expectations for the 21st century health care system; a set of 10 new rules to guide patient-clinician relationships; a suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality; and key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, "Crossing the Quality Chasm" also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

作者简介

杰弗里·摩尔，高科技营销魔法之父。他创立的关于技术产品生命周期的定律，被称为“新摩尔定律”。摩尔是鸿沟咨询公司创始人，同时担任一些声名显赫的商业领袖的私人顾问，帮助高科技公司化解企业战略和经营方针上的危机，惠普、微软、甲骨文等公司都是摩尔的客户。摩尔的研究以公司盈利的关键”销售”为切入点，把精力都集中于公司的生存和发展上。他的著作是哈佛、斯坦福等许多著名商学院的必读书。

读后感

这本书主要讲革新产品服务(新产品进入新市场)，如何跨越鸿沟，进入主流大众用户群的marketing策略，相当于四步创业法(The Four Steps to the Epiphany)描述的第四阶段 company building。 强调了几个观点 市场有3个要素 1、真实或潜在的用户群 2、解决问题，创造价值的产品或...  

the author is trying to identify the different marketing strategy for high-tech companies and ordinary companies. he points out the unique phenomenon of high tech products marketing, which requires crossing the chasm between earlier cooler adaper with bigg...  

《跨越鸿沟》这本书是罗马大道推荐书单中比较重磅的一本，书中举的不少例子多是十几年前我们不太熟悉的美国的高科技公司，因此读起来流畅度低一些，最近抽空认真研读了两遍，颇有不少感悟。 1、鸿沟是什么？ 鸿沟理论”指的就是高科技产品在市场营销过程中遭遇的最大障碍：高科...  

对于时间碎片化，追求阅读产出比的职场人来说，什么才是好书呢？ 以下两类书最合适职场人阅读： 1、揭示事物的底层规律的。世界是变化的，但人性是相对稳定的，了解世界运行的规律，你才不会被困住，才能灵活运用，甚至利用它。 2、实用技能型的。职场需要用成绩说话，实用类书...  

好久没有认真写过书评了，一来上课期间时间有限，另外则没有碰到很适合点评的书。这本《crossing the chasm》，是一些高科技市场的方法论。对于市场方面，我一直没有什么研究，最近一直持有这样一种想法，那就是一个企业，或者一个business，他是有这样的一个引擎来发动的，即...