Assertiveness Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
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发表于2024-09-19
Assertiveness Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
Assertiveness Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
Assertiveness Skills for Professionals in Health Care 2024 pdf epub mobi 电子书
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Assertiveness Skills for Professionals in Health Care 2024 pdf epub mobi 电子书 图书描述
This short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to demonstrate effective assertiveness in these important exchanges. Highlighting the advantages of assertiveness in contrast to aggressiveness or passivity, this book provides a variety of case situations, self-assessment exercises and practice exercises for trying out and sharpening assertiveness skills. An excellent skill-builder for individual employees; also a great training tool for healthcare groups.
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