发表于2024-11-25
This Is Service Design Doing 2024 pdf epub mobi 电子书
图书标签: 服务设计 设计 用户体验 Design Service 方法 doing ServiceDesign
有宏观的阐明,也有微观的工具与例子。目前读过比较完整的关于服务设计的整套介绍。
评分Principles : human-centered , collaborative , iterative , sequential , real ,holistic.Service - dominant logic (SDL).Journey maps ,service blueprints , system maps, service prototypes ,business model canvas , VUCA , core activities:research , ideation , prototyping , Implementation , service design process and management .
评分有宏观的阐明,也有微观的工具与例子。目前读过比较完整的关于服务设计的整套介绍。
评分英文版有点硬 算是很棒的教科书 可以在结果那块有更多展开(例如坑) 以及最后的总结很不错 建议从后往前看…最后期待中文版!
评分Principles : human-centered , collaborative , iterative , sequential , real ,holistic.Service - dominant logic (SDL).Journey maps ,service blueprints , system maps, service prototypes ,business model canvas , VUCA , core activities:research , ideation , prototyping , Implementation , service design process and management .
This Is Service Design Doing 2024 pdf epub mobi 电子书