The One Minute Apology 2024 pdf epub mobi 电子书


The One Minute Apology

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发表于2024-11-09

The One Minute Apology 2024 pdf epub mobi 电子书

The One Minute Apology 2024 pdf epub mobi 电子书

The One Minute Apology 2024 pdf epub mobi 电子书



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出版者:Harpercollins
作者:Blanchard, Kenneth H./ McBride, Margret
出品人:
页数:128
译者:
出版时间:2003-2
价格:158.00元
装帧:HRD
isbn号码:9780688169817
丛书系列:

图书标签: 管理  技术  成长  思维   


The One Minute Apology 2024 pdf epub mobi 电子书 图书描述

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever. Using Blanchard's signature breezy style, The One Minute Apology tells the story of a Young Man who wants to help his mentor, a company president, face and deal with some crucial mistakes he has made. For advice, the Young Man turns to a family friend, the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when he discovers what it truly means to apologize effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity. Destined to join Ken Blanchard's other groundbreaking classics, The One Minute Apology offers businesspeople -- and just about anyone -- a cogent and clear-headed way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.

The One Minute Apology 2024 pdf epub mobi 电子书

The One Minute Apology 2024 pdf epub mobi 电子书
想要找书就要到 本本书屋
立刻按 ctrl+D收藏本页
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