The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.
發表於2025-01-25
Customer Loyalty 2025 pdf epub mobi 電子書 下載
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Customer Loyalty 2025 pdf epub mobi 電子書 下載